Return & Refund Policy

All item sold at www.wsken.my are entitled to 1 year warranty. 


How to return an item for warranty claim?

Please filling the Returns Form filling at http://wsken.my/index.php?route=account/return/add.

We'll notify you via e-mail once we've received and processed the returned item.

Once your returns item has received and after received the shipping cost you paid, we will process your exchange/warranty within 3-5 days.


Refunds

If you are eligible for a refund, we will refund you back to the payment method you used when you originally paid for your order. 

We are not accept refund if you order wrong item. 

Please be aware that it may take up to 15 days for process your refund.


Note :

In all instances, no matter what the reason for returns, replacements or refunds, the buyer must pay the shipping cost.